Contact Us - Professional Chaff Cutter Equipment Supplier

Connect With Your Trusted Equipment Partner

Get direct access to factory pricing, technical expertise, and personalized support that helps your farm operation thrive with reliable chaff cutting solutions.

Multiple Ways to Reach Us

Choose the communication method that works best for your schedule. Our experienced team is ready to provide the technical guidance and pricing information you need to make informed equipment decisions.

Direct Phone Support

Speak directly with our technical specialists who understand your farming challenges and can recommend the right equipment specifications.

+86 138-xxxx-xxxx

+86 158-xxxx-xxxx

Email Consultation

Send us your detailed requirements and receive comprehensive technical specifications, pricing, and shipping information within 24 hours.

[email protected]

[email protected]

WhatsApp Chat

Get instant responses to urgent questions, share photos of your current setup, and receive personalized equipment recommendations on-the-go.

WhatsApp: +86 138-xxxx-xxxx

WeChat: ChaffCutterPro

When We're Available to Serve You

Our support team operates on flexible schedules to accommodate different time zones and urgent farming needs. We understand that equipment questions don't always arise during regular business hours.

Professional customer service team

Support Schedule (Beijing Time)

Monday - Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Emergency Support Only
WhatsApp/WeChat 24/7 Response within 2 hours
Email Support Response within 12 hours

Visit Our Manufacturing Facility

Experience our production capabilities firsthand. Factory visits allow you to inspect quality control processes, test equipment operation, and discuss custom modifications with our engineering team.

Factory Location & Benefits

Address: Industrial Zone, Henan Province, China 450000

Visit Hours: Monday-Friday 9:00 AM - 5:00 PM (Appointment Required)

Airport Distance: 45 minutes from Zhengzhou International Airport

What You'll See: Quality testing labs, assembly lines, spare parts warehouse, and demonstration area with working equipment.

Visit Benefits: Direct factory pricing, customization discussions, technical training, and long-term partnership opportunities.

Interactive Map Location
Henan Province Manufacturing Facility
GPS Coordinates Available Upon Request

Frequently Asked Questions

Quick answers to common questions about our chaff cutting equipment, purchasing process, and support services. These insights help you make informed decisions for your farming operation.

We accommodate single-unit orders for small and medium farms. Our flexible ordering system means you can start with one machine to test performance, then scale up based on your satisfaction. This reduces your initial investment risk while ensuring you get the right equipment fit.
Shipping typically takes 15-25 days by sea freight to most destinations. We handle all export documentation and work with reliable logistics partners to ensure your equipment arrives safely and on schedule. Express air shipping available for urgent orders.
Every machine comes with a 12-month warranty covering manufacturing defects. We provide comprehensive technical support including operation manuals, video tutorials, spare parts availability, and remote troubleshooting assistance to minimize your downtime.
Yes, we offer customization for different crop types, cutting lengths, and power requirements. Our engineering team can modify blade configurations, adjust cutting chambers, and optimize motor specifications to match your specific harvesting needs and increase efficiency.
We accept bank transfers (T/T), letters of credit (L/C), and trade assurance through Alibaba for buyer protection. Flexible payment terms available including 30% deposit with balance before shipping, accommodating your cash flow requirements.
We provide comprehensive training materials including detailed manuals, operation videos, and remote video support. For large orders, we can arrange on-site training visits to ensure your team operates the equipment safely and efficiently for maximum productivity.

Get Your Custom Quote Today

Share your specific requirements and receive a detailed proposal with technical specifications, pricing, and delivery timeline tailored to your farming operation.

Why Choose Our Direct Factory Partnership?

Bypass middlemen and work directly with the manufacturer. This partnership gives you access to competitive pricing, custom modifications, priority technical support, and long-term spare parts availability that protects your investment.

  • Factory-direct pricing saves 20-30% compared to distributors
  • Custom modifications at no additional engineering cost
  • Priority technical support with direct engineer access
  • Guaranteed spare parts availability for 10+ years
  • Flexible payment terms aligned with seasonal cash flow
  • Quality assurance with comprehensive warranty coverage